As our industry continues to grow and become more digitalized, the demand for accurate and rich product data has increased tremendously. To ensure we receive your product information in the most efficient way and to have your latest data on hand, Emco has partnered with Syndigo.
Connect products to Emco easily in 3 steps with Syndigo.
REVIEW ONBOARDING PLAYLIST
ENTER DATA AND SUBMIT ITEMS
ONBOARDING AND ACCOUNT SETUP CALL
CXH 101: Common Issues
How to resolve common issues within CXH
Troubleshooting Brand-created Core Content
Experiencing challenges with your brand-created core content? Follow these steps to identify errors
GDSN Implementation Guide
Understand required GDSN attributes for Emco
Common GDSN Issues When Using Another Provider
Identify gaps in data and errors in product information when using another GDSN provider
Core Market Requirement Set
Achieve 100% Readiness within EMCO’s Core Market Requirement Set
Content Experience Hub HelpCenter
Understand the different ways to find answers to your questions and learn about the multitude of functions within the CXH platform. Look out for the Answer Bot throughout the platform!
Frequently Asked Questions
Do I need to change my GDSN provider?
- No. Choose the Global Data Synchronization Network (GDSN) provider that best meets your GDSN needs. If you need GDSN services or want to change your provider, Syndigo is a GDSN Certified Data Pool and can offer a quote.
Do all vendors have to participate?
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We believe having a centralized platform to collect all the product information is the right thing to do. We also understand that this is an investment of time and resources on your part. If you cannot make this commitment, please contact your Emco Vendor Relation’s manager.
Are there any costs for vendors?
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Yes. Emco corporation has negotiated the best cost options for both the Marketing and the GDSN on your behalf. You will receive the details when you request a demo of the Syndigo’s Platform.
I am a new Emco Corporation vendor. How do I get access to the CXH Platform?
- Emco Corporation will submit your Vendor ID to Syndigo and a Syndigo onboarding specialist will contact you. Activating your Syndigo account requires a completed DocuSign agreeing to Syndigo’s terms and conditions. Once the DocuSign is returned to Syndigo, the onboarding team will create your account and username(s).
Will I be able to view my GDSN data for Emco Corporation within the Syndigo CXH platform?
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Vendors that use Syndigo as their GDSN provider will be able to view and setup both their Marketing and GDSN data within the CXH Platform. If your company is using another GDSN provider, you will not be able to access your GDSN data within the CXH platform.
Does Emco Corporation require us to subscribe to GDSN?
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No. GDSN is optional, but we strongly recommend our vendors that currently have GDSN data to send it our way.
What are the CXH requirements for Digital Assets?”
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Images must be a minimum of 1000 pixels on the longest side before they can be published to EMCO.
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